At the request of the customer, sold items may be kept at the branch for free of charge for 7 days, beginning on the day the customer paid for the item. After this period, the customer will be charged a storage fee of P500 per day.
The customer may exchange the purchased item for another if it is defective or does not fit in its intended space. The exchange must be done within 3 days. The customer may only exchange the items for another of the same price but not lower price. If the customer wants to exchange the item for one of a higher price, the customer must pay for the additional amount.